Kelly Jones

Staff UX Researcher.


Hi there! I’m Kelly Jones

I am an impact-driven staff researcher with 8 years of B2B research experience, focused on scaling impact and passionate about developing high-impact, efficient processes.

I am an expert in mixed-methods research, competitive analysis, and market research, with a proven track record of influencing executive-level decisions.

My leadership style is rooted in empathy, which I use to formally coach and mentor researchers, foster a collaborative, user-centred culture, and scale research practices across the organization.

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CASE STUDIES

  • USABILITY TESTING

    Software Usage | Process | Relationship Building | Influence

  • STRATEGIC RESEARCH

    Collaboration | Stakeholder Management | Influence | Executive Communication

  • PERSONA DEVELOPMENT

    Executive Communication | Influence | Strategy

  • PROCESS IMPROVEMENT

    UX Community Influence | Self-development