Kelly Jones
Staff UX Researcher.
Hi there! I’m Kelly Jones
I am an impact-driven staff researcher with 8 years of B2B research experience, focused on scaling impact and passionate about developing high-impact, efficient processes.
I am an expert in mixed-methods research, competitive analysis, and market research, with a proven track record of influencing executive-level decisions.
My leadership style is rooted in empathy, which I use to formally coach and mentor researchers, foster a collaborative, user-centred culture, and scale research practices across the organization.
CASE STUDIES
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USABILITY TESTING
Software Usage | Process | Relationship Building | Influence
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STRATEGIC RESEARCH
Collaboration | Stakeholder Management | Influence | Executive Communication
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PERSONA DEVELOPMENT
Executive Communication | Influence | Strategy
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PROCESS IMPROVEMENT
UX Community Influence | Self-development